Woman brought to tears after overhearing what dog owner says to the vet

A woman waiting in the lobby of an emergency room at her local veterinarian was brought to tears after overhearing a conversation with a dog owner and the employees.

Melanie, known on TikTok as @melaniemeetswrld, was at a Florida emergency vet clinic waiting in the lobby when she heard a dog owner telling the workers, “I’m here to pick up my dog.” She immediately assumed a dog would come waltzing out, but what happened instead broke her into pieces.

The woman coming for her dog received an urn and paw prints instead. Her beloved pet passed the “Rainbow Bridge” and she came to collect her fur baby. Melanie tried not to listen in on the conversation, but from what she gathered she believed the dog was 13 years old and passed rather quickly following a stomachache “or something of that nature.”

“I definitely had tears in my eyes and had to turn around and wipe them,” she told Newsweek via TikTok. “My dog and I were the only ones in the waiting room so it was very quiet and could hear everything she was saying. Just broke my heart.”

She noted that the dog owner wasn’t crying. Instead, she had a smile and talked about her dog, sharing pictures of the dog as a puppy.

The receptionist and vet tech were “very gentle and sympathetic” during that time, Melanie added. They brought everything out to the woman, taking their time.

“I did not expect my video to reach so many people but the fact that so many of us pet owners have come together in our grief is remarkable to me,” Melanie said.

Dog owner talking at vet
A woman waiting in the lobby of an emergency room at her local veterinarian was brought to tears after overhearing a conversation with a dog owner and the employees.
A woman waiting in the lobby of an emergency room at her local veterinarian was brought to tears after overhearing a conversation with a dog owner and the employees.
@melaniemeetswrld/TikTok

The video’s text overlay reads: “Omg this lady came in and said to the receptionist ‘i’m here to pick up my dog’ and I was expecting them to bring out a dog but they brought out an urn and paw prints. i’m crying now.”

Melanie’s TikTok clip has amassed over 1.8 million views, 114,700 likes and 718 comments as of Friday afternoon.

“I’ve cried and cried and cried when I’ve picked up my babies. Worst feeling ever besides losing them. But at least they’re back home,” one TikTok user wrote.

Another added: “I had to put down our dog in April and her ashes sit in the living room where my kids still say goodnight and good morning to her everyday.”

Do you have funny and adorable videos or pictures of your pet you want to share? Send them to life@newsweek.com with some details about your best friend and they could appear in our Pet of the Week lineup.

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