FARGO, N.D. (Valley News Live) – After a regular wellness exam at Casselton Veterinary Service in Fargo, Morgan Dayley was given a treatment plan for her dog, Leia, who was undergoing Lyme disease remission.
The problem? Leia has never been diagnosed with the disease.
“She’s never been diagnosed. They said she’s in remission and they based a care plan off of that… but she’s not in remission,” said Dayley.
Not in remission, and not sure where the doctors got that information from, she said the entire appointment after that was a big miscommunication.
She explained, “The doctor denied she was even told Leia was in remission, but seconds later, asked us who was the doctor that diagnosed her in the first place. It doesn’t say anywhere in her previous medical records she was ever diagnosed.”
In a recorded video provided to Valley News Live, you can hear a doctor asking Dayley, “Let me ask you a question. Who even diagnosed your dog with Lyme disease? The test you did here was the first time she’s ever been positive?”
Dayley said this was her first red flag of the entire experience. She wondered if other parts of Leia’s overall treatment plan would be correct if the communication between the vet staff wasn’t even clear.
She also said her other dog, Luna, was also neglected in their care. She explained upon picking Luna up from a minor surgery on her lymph nodes, she noticed the dog’s mouth to be covered in blood.
She assumed Luna might have bit her tongue, but didn’t know why staff didn’t let her know.
Morgan also received a photo of Luna in a room alone with a towel over her head as she recovered from surgery.
Frustrated and confused, Dayley took to social media.
“I made a Facebook post about what happened, and there’s over 100 comments of people who have also had bad, or worse, experiences than I did at Casselton Vet,” she told us.
Since voicing her concerns, several past Casselton Vet employees have reached out to her saying they’ve heard and seen animals being mistreated.
Previous employees said dogs have been, “kicked, sprayed with water, and yelled at.”
Other employees said they witnessed a staff member, “smacking a puppy because he wouldn’t sit still.”
Another said they had to anonymously report instances of animal abuse they witnessed at this location.
Dayley now wants to be a voice of local pet owners everywhere, and wants to be sure these pets are receiving the level of care they deserve.
“I’m just so frustrated. As a pet owner, you want what’s best for them and I don’t want anyone else’s pets to go through the miscommunication and neglective care we did.”
Valley News Live has reached out directly to the Casselton Vet Clinic, who told us, “We don’t have anyone available to talk to you guys.”
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